Terms & Conditions
Here is a clear, simple, and legally safe Terms & Conditions document tailored for Phoolkadai (flower delivery business in India).
You can copy–paste and use directly on your website/app.
📜 Terms & Conditions – Phoolkadai
Welcome to Phoolkadai. By accessing our website, app, or placing an order with us, you agree to comply with and be bound by the following Terms & Conditions.
1. General
Phoolkadai provides fresh flower delivery services for pooja, home use, and related purposes.
These terms apply to all users, customers, and visitors.
We reserve the right to update or modify these terms at any time without prior notice.
2. Orders & Acceptance
Orders placed through our website/app/WhatsApp are subject to availability.
Once an order is confirmed, it cannot be cancelled after dispatch.
Phoolkadai reserves the right to refuse or cancel any order due to unforeseen circumstances.
3. Pricing & Payments
All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Payments must be completed through available secure payment methods.
Phoolkadai does not store card, UPI, or banking details.
4. Delivery
We aim to deliver flowers fresh and on time, usually in the morning.
Delivery time may vary due to traffic, weather, festivals, or local conditions.
Customers must ensure the delivery address and contact details are correct.
Delays or non-delivery due to incorrect details or customer unavailability are not our responsibility.
5. Perishable Nature of Products
Flowers are natural and perishable items.
Slight variations in colour, size, or freshness are normal and not considered defects.
6. Refunds & Returns
Returns are not accepted due to the perishable nature of flowers.
Refunds are handled as per our Refund & Return Policy.
Any issues must be reported within 2 hours of delivery with proof.
7. Daily Phool Delivery Plans
Daily delivery plans are subject to availability and service area.
Skips, changes, or cancellations must be informed at least 24 hours in advance.
No refunds for days already delivered or missed due to customer reasons.
8. User Responsibilities
Customers agree to provide accurate information while placing orders.
Misuse of the website/app or fraudulent activity may result in service termination.
9. Limitation of Liability
Phoolkadai is not liable for indirect or incidental damages arising from the use of our services.
Our liability, if any, shall not exceed the value of the order placed.
10. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of local courts.
11. Contact Information
For any questions regarding these Terms & Conditions, contact us:
📞 Phone / WhatsApp: 8452013532
📧 Email: phoolkadai@gmail.com